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In our many conversations with banking leaders, we ask one question: “What are the top four things you look for in a core solutions partner?” One banker gave us their list: 1. Support 2. Support 3. Support 4. Support. We hear this sentiment echoed…
In today’s dynamic banking landscape, where customer expectations are constantly evolving, the choice of a core banking provider is a pivotal decision for financial institutions. The core system serves as the backbone of your operations, impacting everything from customer service to your institution’s bottom…
Cross Bank has selected Smiley Technologies, Inc. as its new core banking provider. Cross Bank chose to partner with Smiley due to their exceptional service, deliberate innovation, and the efficiencies they would bring to the bank.   Headquartered in Wynne, Arkansas, Cross Bank has ten…
Last week, we attended the 2023 Community Development Bankers Association (CDBA) Annual Peer Forum held in Washington, D.C. This important event brings together Community Development Financial Institutions (CDFIs), Minority Development Institutions (MDIs) and Mission-Led Banks to celebrate the positive impacts and current opportunities in…
The 2021 Consolidated Appropriations Act brought on one of the more impactful programs for community banks in recent memory: the Emergency Capital Investment Program (ECIP). Formed as a response to the COVID-19 crisis, ECIP was built to help the most-impacted communities and businesses through…
As the central engine for your bank’s operations, your core platform is crucial to long-term viability. So, it’s understandable that when that core system isn’t working optimally, no longer serves your customer journey, or does not provide enough support, a conversion to a new…
We are excited to announce RiverBank has chosen Smiley Technologies as its new core partner. Based in Pocahontas, Arkansas with three branches and over $90 million in assets, RiverBank chose Smiley Technologies to help the bank achieve its strategic growth. “In our core evaluation…
We had the opportunity to attend the 2023 ABA Conference for Community Bankers in Orlando. It was great to be back after attending last year’s event that included our President & CEO Elizabeth Glasbrenner being interviewed at the inaugural Core Connection. I wanted to…