Meet The Senior Leadership Team
Elizabeth Smiley Glasbrenner, President & Chief Executive Officer
Elizabeth Smiley Glasbrenner is a co-founder of Smiley Technologies, Inc. President and CEO since 2015, Elizabeth drives the strategic direction and financial performance of the Company with the input and support of her executive management team and with a passion for customer service. Her vision for Smiley Technologies is shaped and influenced by her experience building and managing the Customer Support, Operations, Conversion and Audit functions of Smiley Technologies when the company was first established in 2002. Her previous experience includes both development and special events roles at Carolinas Healthcare Foundation, Children’s Miracle Network and National Sports Center for the Disabled in Winter Park, CO. Elizabeth has a unique interest in communities and helping those in need. She has developed and managed corporate giving programs for her family’s limited partnership. Elizabeth has a Bachelor of Science in Business Administration from Washington University in St. Louis with a double major in Marketing and Management.
Kellie Sinh, Chief Financial Officer
Kellie Sinh is the Chief Financial Officer (CFO) at Smiley Technologies leading all Accounting, Financial Planning and Analysis functions for the company. Prior to being named CFO, Kellie held various accounting positions within the company. Before her career with Smiley, Kellie was Director of Financial Planning at Windstream Communications, a privately held telecom company headquartered in Little Rock. She was an Honors graduate with a Bachelor of Science in Business Administration, Finance, from the University of Arkansas, Fayetteville. Kellie brings a wealth of financial, accounting, and business acumen to Smiley and is key in both day-to-day operations, and long-range, strategic planning.
Chris Raper, Chief strategy Officer
Chris Raper, Chief Strategy Officer (CSO), has been with Smiley Technologies since May 2018. As CSO, Chris is responsible for strategic planning, product development, merger & acquisition (M&A) activity and partnership development. Chris previously served as Chief Operating Officer (COO) for Smiley Technologies responsible for Customer Support, Client Relations, Quality Management, Data Processing and Analytics. Before joining Smiley Technologies, Chris spent 23 years in the Telecommunications Industry in various leadership roles focused in the areas of Financial and Strategic Planning, Data Analytics, Competitive Intelligence and Product Management / Development. Chris has a B.S. in Marketing from the University of North Carolina at Greensboro and an MBA from the University of Arkansas at Little Rock.
Branon Fryar, Chief Technology Officer
Branon Fryar, Chief Technology Officer (CTO), has been with Smiley Technologies since June 2019. As CTO, Branon is responsible for overseeing the development teams, software development activities for the suite of Smiley Technologies product offerings and leads IT Network Operations and Cybersecurity. He strives to ensure quality, drive innovation and velocity in our key services and products to meet the evolving demands of our customers and industry. Branon brings more than two decades of diverse experience in the technology industry as a software engineer, architect and leader. Prior to joining Smiley Technologies, he was responsible for developing next-generation products in many diverse industries including Industrial, Manufacturing, Retail, Education, Healthcare, and Telecommunications. Branon’s core values, background, experience and passion for technology coupled with his commitment to building innovative products and solutions is an exceptional fit for Smiley Technologies. Branon has a Bachelor of Science in Biology with a minor in Computer Science from Henderson State University.
Megan Lee, Chief Product Officer
Megan Lee, Chief Product Officer, is responsible for working collaboratively with clients and internal stakeholders to lead product development, design, and implementation efforts. She is also responsible for managing conversion teams as needed. Megan joined Smiley Technologies in 2012 as a member of the customer support team after graduating from the University of Arkansas Little Rock with a Management Information Systems degree in 2011. Over her tenure at Smiley Technologies, she has also performed the roles of business analyst and conversion manager while developing expertise in conversions, loans, general ledger and debit cards.
Marc Haynes, Chief customer Officer
Marc Haynes, Chief Customer Officer, oversees all functions related to Product Support, Item & Data Processing Delivery, and is responsible for creating and cultivating programs to support and enhance the company’s culture and our customers’ experiences. Prior to joining Smiley, Marc spent 15 years with Acxiom Corporation in multiple leadership roles across IT, Facilities, Security, Health & Safety, and Human Resources functions. Before his career at Acxiom, Marc was the Chief Human Resources and Loss Prevention Officer at Deluxe Media Services, held roles within Walmart Corporation, Kennametal Industries, plus owned a small chain of restaurants and a children’s clothing store. Marc graduated with a Bachelor of Science, Business Administration from the University of Central Oklahoma and received his Master of Arts, Human Resources from Webster University.
Amy Rhodes, Chief People Officer
Amy Rhodes, Chief People Officer, oversees all People Operations and is responsible for creating initiatives that facilitate a thriving and robust culture. Amy has over twenty years of experience in the Human Resources space in a variety of industries, including distribution, retail, higher education, and manufacturing. She has a master’s degree in HR Management and is dual certified in the HR profession. Amy’s passion is helping align employee engagement with business outcomes and focusing on people activities that add value both to our employees and the business.
Walter V. Smiley, Board Member
Walter V. Smiley, has been a board member since the Company’s founding and serves as consultant and senior advisor. He is available for special projects and participates in special task forces as needed. Walter founded Systematics Inc., a leading provider of financial data-processing software and services in 1968, and served as Chairman of the Board and Chief Executive Officer for more than 20 years. The company was consistently ranked by Forbes magazine among America’s top 200 small companies, and Business Week once named Smiley as one of the “People who run America’s 1,000 most powerful companies.” Systematics was acquired by ALLTEL Corporation in 1990 for $550 million. Walter is now President of Smiley Investment Company, which he founded in 1989. He has a B.S. degree in Industrial Management and an MBA from the University of Arkansas.