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November 2019

I’ve always had an affinity for helping people. I observed my own parents’ proclivity toward service and the compassion and empathy that guided their actions. I learned at a very young age that people give to people. I learned at a very young age…
We are excited to announce that STI is now Certified Evergreen®. “Evergreen™ companies are private, profitable, enduring, and market-leading businesses that make a dent in the universe. They put their purpose and people first and avoid decisions that impose a growth-at-all-costs or exit-oriented mindset,…
Alexa skill to provide customers with voice-activated account information Little Rock, Ark. – Southern Bancorp Bank (“Southern”) today announced the launch of “Southern Bancorp Voice Banking for Amazon Alexa,” as a free, optional feature for customers. Developed by Arkansas-based Smiley Technologies, Inc. (STI), a…
The chaos and chatter around recent “hacker” attacks in the US and abroad are louder and more confusing than ever. And unfortunately, the reporters who communicate the events back to us typically do a horrible job describing the real problem. They skip the hard…
By now, you have heard about the Southwest Airlines major network outage that happened this year. The outage lasted about 12 hours and 2,300 flights were canceled, which caused a waterfall of customer service and logistical problems. A critical piece of networking equipment failed…