MEET THE TEAM
Elizabeth Smiley Glasbrenner, President & Chief Executive Officer
Elizabeth Smiley Glasbrenner is a co-founder of Smiley Technologies, Inc. She and her team are responsible for all aspects of the services business which includes client support, conversions, sales support, development and application support and software testing. Since STI’s founding in 2002, Elizabeth’s role included building and managing the Customer Support, Operations, Conversion and Audit functions of STI. Elizabeth has a unique interest in communities and helping people. Her prior experience includes three years as Associate Development Officer for Carolinas Healthcare Foundation in Charlotte, North Carolina. She was a member of Children’s Miracle Network team responsible for raising $2 million for pediatric healthcare programs. The team managed relationships with 150 companies and exceeded the fundraising goals by 21 percent each year during her tenure. She also worked for the National Sports Center for Disabled in Winter Park, Colorado as special events coordinator. She has developed and managed corporate giving programs for her family’s limited partnership. Elizabeth has a Bachelor of Science in Business Administration from Washington University in St. Louis with a double major in Marketing and Management.
Karen Campbell, Chief Financial Officer
Karen Campbell Is the Chief Financial Officer, and has been with STI from its beginning. As CFO, Karen manages Accounting, Human Resources, Facilities, Legal, and all other administrative functions for the company. Karen has 30 years of experience in the data processing field, including programmer and acquisitions analyst for Systematics, Inc., a major bank data-processing company; financial analyst for Procter and Gamble Corporation; and CFO and financial analyst for Smiley Investment Company. She has a BA in Math from Hendrix College in Conway, Arkansas and an MBA in Business Administration from the University of North Carolina at Chapel Hill in North Carolina.
Phil Billingsley, VP of Customer Support
Phil Billingsley, Vice President of Customer Support, joined STI in February 2014, bringing more than 25 years of experience in data processing. Beginning with client relationship and project manager with Systematics, Inc., he worked for ALLTEL Information Services, Acxiom Corporation, and Fidelity Information Services before becoming Director of Business Development, then General Manager of Information Network of Arkansas (INA). Phil manages client support and conversion support staff. Phil studied Business Management at the University of Central Arkansas in Conway, Arkansas.
Dan Darnell, VP Application Development & Support
Dan Darnell, Vice President of Application Development and Support, started at STI in June 2015. Dan works closely with other members of management to guide the software development and technical direction of the company. Dan has over 25 years of experience in the financial services industry. In his early career Dan worked as a software developer for a number of banking software companies including Systematics, Inc. and BankVision Software where he specialized in lending systems and internationalization. Later in his career, as Vice President of Information Technology for Nuvell Financial Services (a subsidiary of GMAC) Dan oversaw a staff of 35 programmers and business analysts. After leaving Nuvell, Dan spent a few years as an independent consultant, working with companies in many different industries and in a wide array of technologies. Dan is also an accomplished author, having published two books and numerous articles in technical journals.
Nathan Wright, Data Processing Manager
Nathan Wright, Data Processing Manager, has been with STI since 2004. Nathan has over 15 years of experience in the financial services industry. He manages the day-to-day operations staff at STI. Previously, Nathan worked as a Teller, Customer Service Representative, and a Proof Clerk prior to coming to STI. His experience at STI has been in Operations and Customer Service. Nathan attended Henderson State University prior to coming to STI.
Joe Gould, VP Network Operations
Joe Gould, Vice President of Network Operations, has been with STI since 2007. He manages a staff of network specialists who maintain and protect client networks. Joe’s experience includes Computer Technician for Murphy Oil Corporation and PC Support Analyst for Stephens, Inc. in Little Rock. He has a Bachelor of Business Administration with emphasis in Computer Information Services from Southern Arkansas University.
Vance Smiley, Chairman & Strategic Projects
Vance Smiley is leading STI’s long-term growth and development of strategic projects. Vance, Elizabeth Glasbrenner and Karen Campbell founded the company in 2002 to work with banks to improve their technology functions. With over 15 years of experience in management and business development, Vance is responsible for long term development strategies. Prior to founding STI, he had his own consulting firm managing small computer networks in Dallas, Texas and Little Rock, Arkansas. This included the design and deployment of an entire Novell 3.12 Network with Microsoft client PCs. He worked for Heartland Capital Partners in Dallas as analyst for a $52MM private equity fund owned by Sam Walton family members. In addition to creating and managing MIS functions for Heartland, he was one of three employees making new investment decisions and evaluating and closing acquisitions. He has a Bachelor of Business Administration from Southern Methodist University and an MBA from Vanderbilt University’s Owen Graduate School of Management.
Walter V. Smiley, Board Member
Walter V. Smiley,has been a board member since the Company’s founding and serves as consultant and senior advisor. He is available for special projects and participates in special task forces as needed. Walter founded Systematics Inc., a leading provider of financial data-processing software and services in 1968, and served as Chairman of the Board and Chief Executive Officer for more than 20 years. The company was consistently ranked by Forbes magazine among America’s top 200 small companies, and Business Week once named Smiley as one of the “People who run America’s 1,000 most powerful companies.” Systematics was acquired by ALLTEL Corporation in 1990 for $550 million. Walter is now President of Smiley Investment Company, which he founded in 1989. He has a B.S. degree in Industrial Management and an MBA from the University of Arkansas.