MEET THE TEAM
Elizabeth Smiley Glasbrenner, President & Chief Executive OFFICER
Elizabeth Smiley Glasbrenner is a co-founder of Smiley Technologies, Inc. (STI). President and CEO since 2015, Elizabeth drives the strategic direction and financial performance of the Company with the input and support of her executive management team and with a passion for customer service. Her vision for STI is shaped and influenced by her experience building and managing the Customer Support, Operations, Conversion and Audit functions of STI when the Company was first established in 2002. Her experience prior to STI includes both development and special events roles at Carolinas Healthcare Foundation, Children’s Miracle Network, and National Sports Center for the Disabled in Winter Park, CO. Elizabeth has a unique interest in communities and helping those in need. She has developed and managed corporate giving programs for her family’s limited partnership. Elizabeth has a Bachelor of Science in Business Administration from Washington University in St. Louis with a double major in Marketing and Management.
Karen Campbell, Chief Financial OFFICER
Karen Campbell Is the Chief Financial Officer, and has been with STI from its beginning. As CFO, Karen manages Accounting, Human Resources, Facilities, Legal, and all other administrative functions for the company. Karen has 30 years of experience in the data processing field, including programmer and acquisitions analyst for Systematics, Inc., a major bank data-processing company; financial analyst for Procter and Gamble Corporation; and CFO and financial analyst for Smiley Investment Company. She has a BA in Math from Hendrix College in Conway, Arkansas and an MBA in Business Administration from the University of North Carolina at Chapel Hill in North Carolina.
Robin Rogers, SVP of Customer Support
Robin Rogers, Senior Vice President of Customer Support, joined STI in the spring of 2018. Robin brings over 15 years of IT experience with a background in Finance, Retail and Human Resources systems with a focus on Human Factors Engineering (UX design). Previously, Robin led a team at Hewlett Packard Enterprise supporting their Human Capital Management, Compliance and HR Intranet systems. Prior to that, she was a senior product analyst at Walmart Home Office, designing time-tracking and scheduling systems for employees. She partners with other management members to design and implement strategic enhancements and is responsible for managing client relationships as well as client and conversion support staff. Robin studied Telecommunications at the University of Central Arkansas in Conway, Arkansas and is a certified UX designer by Human Factors International.
Dan Darnell, VP Application Development & Support
Dan Darnell, Vice President of Application Development and Support, started at STI in June 2015. Dan works closely with other members of management to guide the software development and technical direction of the company. Dan has over 25 years of experience in the financial services industry. In his early career Dan worked as a software developer for a number of banking software companies including Systematics, Inc. and BankVision Software where he specialized in lending systems and internationalization. Later in his career, as Vice President of Information Technology for Nuvell Financial Services (a subsidiary of GMAC) Dan oversaw a staff of 35 programmers and business analysts. After leaving Nuvell, Dan spent a few years as an independent consultant, working with companies in many different industries and in a wide array of technologies. Dan is also an accomplished author, having published two books and numerous articles in technical journals.
Nathan Wright, Data Processing Manager
Nathan Wright, Data Processing Manager, has been with STI since 2004. Nathan has over 15 years of experience in the financial services industry. He manages the day-to-day operations staff at STI. Previously, Nathan worked as a Teller, Customer Service Representative, and a Proof Clerk prior to coming to STI. His experience at STI has been in Operations and Customer Service. Nathan attended Henderson State University prior to coming to STI.
Joe Gould, VP Network Operations
Joe Gould, Vice President of Network Operations, has been with STI since 2007. He manages a staff of network specialists who maintain and protect client networks. Joe’s experience includes Computer Technician for Murphy Oil Corporation and PC Support Analyst for Stephens, Inc. in Little Rock. He has a Bachelor of Business Administration with emphasis in Computer Information Services from Southern Arkansas University.
Susan Lewis, Chief Strategy OFFICER
Susan Lewis, Chief Strategy Officer, joined STI in February 2018. She comes to STI with significant finance, strategy, and communications experience. Prior to joining STI, she was VP-Investor and Media Relations for Aeropostale, Inc. where she was responsible for all financial communications and managed the institutional investor relationships and the analyst relationships for the Company. Before Aeropostale, Inc., Susan spent over 10 years in the investment management business as a portfolio manager and analyst. Prior to her MBA, Susan worked in corporate finance. She has a Bachelor of Science in Business Administration from Washington University in St. Louis and an MBA from the McCombs School of Business at The University of Texas – Austin.
Walter V. Smiley, Board Member
Walter V. Smiley, has been a board member since the Company’s founding and serves as consultant and senior advisor. He is available for special projects and participates in special task forces as needed. Walter founded Systematics Inc., a leading provider of financial data-processing software and services in 1968, and served as Chairman of the Board and Chief Executive Officer for more than 20 years. The company was consistently ranked by Forbes magazine among America’s top 200 small companies, and Business Week once named Smiley as one of the “People who run America’s 1,000 most powerful companies.” Systematics was acquired by ALLTEL Corporation in 1990 for $550 million. Walter is now President of Smiley Investment Company, which he founded in 1989. He has a B.S. degree in Industrial Management and an MBA from the University of Arkansas.